Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail 2nd Class Signed for with tracking and drop-off with a signature. Whichever shipment choice you make, we will work to deliver the package to your satisfaction. Please do bear in mind that we are a new business and we appreciate your patience while we work out any issues that arise.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.